Case Studies

Firms that stopped leaking

Real firms, real numbers, told plainly. Every story below is a firm that once ran on Excel, QuickBooks and memory — and can now tell you, to the shilling, where it stands.

Story Template A — The Mid-Size Firm

How [Firm name / a 15-lawyer Kampala firm] cut monthly billing from 3 days to 3 hours

Structure to write to (600–900 words):

  1. Before: paint the recognizable chaos — month-end scramble, the one clerk who held everything, the partner question nobody could answer. Use a direct quote about how it felt.
  2. The trigger: the moment that forced change (a lost file, a fee dispute, a missed limitation date, a growth spurt). Every firm has one — ask for it in the interview.
  3. The doubt: what they feared about switching (staff resistance, migration, “one system can’t do it all”). Name it honestly.
  4. The move: the onboarding in their words — migration, training, parallel running, how long it really took.
  5. After — with numbers: billing time, collections improvement, receivables recovered, hours captured. Two or three numbers, verified.
  6. The quote to end on: ideally the converted-skeptic line.

Story Template B — The Small Chambers

How a [3]-lawyer chambers recovered [UGX Xm] in aged receivables in one quarter

Same structure; emphasize affordability, “we thought systems were for big firms,” and speed to value.